FAQ & Contact

 

When is the deadline for Christmas orders?

According to the USPS website, December 16th is the last day you can order to have your items arrive by Christmas (barring any unforeseen shipping delays).

Do you ship internationally? 

No. We do not and will not ship internationally or anywhere outside of the continental United States due to strict and important wildlife laws. Please do not ask. 

Can I see what I'm buying before you ship it?

Yes. Most of our products come straight from the natural world, so variations are to be expected. We go through our current stock and pick out the best example when packing online orders. However, if you would like options before we ship it, send us an email after placing your order so we can send you photos. 

What is your return policy?

Due to the nature of our products, all sales are final. We do not typically offer returns or exchanges. 

Do you buy items? 

Occasionally we will purchase special, one of a kind items like taxidermy from customers and locals. Please DO NOT bring anything into the shop to be appraised unless we have instructed you to do so first. If you have an item you are interested in selling please email us first using our contact form here and we will get back to you as soon as possible. 

Will you taxidermy an animal for me? 

We do not provide taxidermy as a service. 

Do you ever have events?

Yes! We host various events and classes inside our shop throughout the month. For more information, check out our event page. 

Why do I get an error when trying to buy multiple event tickets?

Our event space is limited! If our website is preventing you from adding more tickets to your cart, it's because we don't have that many spots left available. 

Where do you get all of your items? 

We have a variety of established connections and vendors all over the US and abroad. Many of our insects are sourced from insect farms. Most of the taxidermy we sell is vintage, although some of our pieces have been mounted more recently and are from zoos, farms, and more. 

Are animals killed to be sold as gifts?

Absolutely not. At Curious Nature we pride ourselves on ethically sourcing all of our products. We receive donated dead animals and insects from local pet shops, rehabilitation centers, and sometimes our customers here in Phoenix. Most of our bones and skulls are by-products of other industries such as farming and zoos, or are salvaged from roadkill animals. Most, if not all, of our taxidermy is vintage or mounted a minimum of ten years ago. As of writing this, we have a Dall Sheep mount that is almost 50 years old. We try to recycle and reuse as much of an animal as possible and commemorate it after death as a way of paying tribute, so to speak.