Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
All sales are final. Any possible returns or exchanges are managed on a case by case basis by Curious Nature. Customers are responsible for return shipping fees. In the case a return or exchange is accepted, a restocking fee my be charged. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Returns must be shipped within 3 days of the item being received. Curious Nature pays for shipping and insurance, and it is the customer's responsibility to follow through with any USPS mail claims.
To request a return, we require a receipt or proof of purchase. Please do not send your purchase back prior to discussing returns with Curious Nature. Email firstname.lastname@example.org.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.